Level 8, 288 Edward Street Brisbane QLD 4000

07 3211 1117

Opening Hours

Skype / Online Counselling

Skype / Online Counselling is a flexible and convenient way to access our counselling services. Clients engage with their counsellor in “real time” whilst maintaining the same level of privacy and confidentiality they would come to expect during a visit to our office. Just like face to face counselling, online counselling allows for in-depth therapy by allowing clients to communicate online in real time via a video and/or voice connection.

This mode of counselling is suitable for those who;

  • Live in remote regions or have limited access to transport
  • Have limited mobility
  • Have exceptional privacy needs
  • Maintain a particularly busy schedule

How to get started

Your Skype / Online Counselling appointments should be scheduled with our reception staff in the same way a traditional appointment is booked. On the day of the Skype appointment, payment for the session is made over the phone using credit card before clients “meet” their therapist online via Skype. Once an online session has been initiated, the client and therapist interact via live video for 45 – 60 min.


Although there are some limitations to Online Counselling due to the absence of some nonverbal cues (body language), online counselling does provide an environment for the development of a therapeutic relationship and the process of counselling therapy. Research has shown it can successful provide expert, personalised counselling therapy concerning a braod spectrum of specific mental health, emotional or behavioral concerns.

System requirements for Online Counselling

Currently Centre for Human Potential uses the Internet Video conferencing platform, “Skype” for our online counselling sessions. As the client, you will need a reliable high-speed internet connection, telephone, webcam, and will be of course Skype. If not yet installed on your computer you can download and install it for free: http://www.skype.com/intl/en/home

Once Skpe is installed, register your profile with our reception team by emailing admin@cfhp.com.au with your First Name, Last Name, Skype name and best contact number. Alternatively, you can phone our office on 07 3211 1117 during business hours and provide this information.